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Rescheduling & Cancellation Policy

We are extremely accommodating to our valued customers. If rescheduling is necessary, we will gladly move you to any other class we offer ONLY if you call and let us know in advance. (72 Hours) (NO Exceptions)

If you don't call and miss a class, you will be required to book a new class and pay the full registration fee.


If you wish to cancel a class, we require (72) hours' notice.

Our Personal Guarantee

We guarantee you will pass. If you fail your test after taking our class, we will allow you to come back for free within 6 months of your first-class date. (One time)

NOTE: State exams are only conducted in English.

If you give away or lose your workbook that we give free in our classes, you will not be issued a new one. NEW ONE COSTS $275.00.

It is your responsibility to test ASAP for the best possible outcomes. Those students that fail to schedule a test will not be allowed back in free.

We care about our students’ success and always seek fairness in our policies.

Remember: We just did our job. Applying in a timely manner, studying, keeping track of your book and passing is y our job.

Over 30,000 students passed using our exact system! You will too if:

  • Apply for testing right away.
  • Study all the materials we give you.
  • Keep your book.
  • Be confident with our system. It works.

Still Have Questions - We Have Answers!

Frequently Asked Questions About Hoisting License Class Rescheduling

Can I reschedule my Massachusetts hoisting license class?

Yes. Massachusetts Hoisting License understands that work schedules, family obligations, weather conditions, and jobsite demands can sometimes require students to reschedule their training. We work with students to help move registrations to another available class date whenever possible. Please provide at least 72-hours’ notice.

What happens if I miss my scheduled hoisting class?

If you are unable to attend your scheduled class, contact Massachusetts Hoisting License as soon as possible. If you don’t call and miss class, you will be required to book a new class and pay the registration fee. Advance notice helps us better accommodate rescheduling requests and allows us to help place you into another upcoming class that fits your schedule.

Is there a deadline to reschedule my class?

We encourage students to contact us immediately if they know they cannot attend a scheduled class. The earlier you notify us, the easier it is to coordinate available openings in future classes and avoid scheduling conflicts.

Can work or emergency situations qualify for rescheduling?

Yes. We understand that many students work in construction, public works, utilities, and other industries where schedules can change quickly due to weather, emergency projects, overtime, or jobsite demands. We do our best to work with students experiencing unexpected scheduling issues.

Can I transfer my registration to another class location?

In many cases, yes. Depending on class availability, students may be able to move their registration to another Massachusetts Hoisting License training location or future class date that better fits their needs.

Why is it important to attend my scheduled hoisting class?

Our classes are designed to help students prepare efficiently for the Massachusetts hoisting exam using real-world instruction, safety guidance, and proven test prep methods. Attending your scheduled class helps ensure you stay on track toward becoming a licensed heavy equipment operator and qualifying for additional job opportunities in construction and heavy equipment operation.

Who should I contact to reschedule a class?

If you need to discuss rescheduling, class availability, or registration questions, contact Massachusetts Hoisting License directly.

Call Rick at 508-212-4735 for assistance with class scheduling and rescheduling options.


Thank you for your understanding!

Testimonials

I took a class in West Springfield, Rick is clear concise with good information. It made the process simple. I highly recommend this outfit.

~KM

Great class this gentleman offers. Attend the class and you will pass! Lol it’s true tho.
Worth every penny

~JS